Compliance made easy for retailers

Automated reporting

Real-time compliance

Integrated fulfillment

Your retailer’s growth

Retailer features


  • Automate your direct shipping and tax reports

    Take back the hours you spent filling out reports while knowing they’re on time and accurate

    Pre-populated reports

    ShipCompliant takes all of your orders and gets them on the right report for the right state for the right reporting period. Period. You can print individually or in bulk. All required fields will be completed with your company information, just print and sign.

    Report alerts

    Warning: You’ll have no excuse for late reports

    Configurable alerts delivered via email and within ShipCompliant will keep you on task and on time. No matter what reporting frequency you choose for each state, you can decide how much lead time you need to get the reports printed and in the mail. Alerts will also keep you up to date on any changes to required reports you use.

    eFile States are a breeze

    ShipCompliant preps reports for efile for states that allow it. You can store your usernames and passwords for state efile websites and send the files right from ShipCompliant without switching gears. Jump straight through to efile on state websites. No hoops needed.

    AutoFile: Reporting on cruise control

    Put your reporting on cruise control

    Does it take longer to get an approved check cut for each state report than it does to read this sentence? Then AutoFile may be for you. No more e-filing or printing reports, no more waiting, no more remembering to put them in the mail. ShipCompliant can now send reports and payments to the state. You’ll see the amount paid to the states on your monthly ShipCompliant invoice. Just choose your states and frequencies and let ShipCompliant do the driving. Learn more about AutoFile.


  • Getting orders shipped. Seamlessly.

    We partner with leading fulfillment houses so that you’re always in control of your shipments

    Real-time communication with fulfillment

    Compliant orders are immediately visible and downloadable at fulfillment locations. If there are any issues with the order (such as inventory), fulfillment can flag an order for you to view and work together to resolve. When fulfillment adds tracking numbers to shipped orders in ShipCompliant, those are immediately available in your portal and via API to your order systems. See a list of our partners.

    Complex rules for order shipments?

    No problem

    Temperature requirements for shipping can be configured in your account to prevent orders getting to fulfillment that shouldn’t ship unless the weather is right. Fulfillment batches allow you to group your shipments to match your shipping processes. Point-of-Sale details such as an orders being a part of a club can be passed through ShipCompliant to fulfillment.


  • We cover all of your compliance needs

    Intelligent alerts, easy order management and always-updated rules to ensure regulatory compliance

    Real-time compliance checks

    Orders get checked right here, right now

    Your orders are checked against over 700 rules including volume limits and age checks where necessary. When an order isn’t compliant, ShipCompliant will tell you how to fix it right away so your customers get their wine as fast as possible.

    Accurate tax rates

    We go way past the zip code

    All too often we hear about businesses caught up in paperwork because they were charging inaccurate tax rates. We calculate exact tax rates down to the city and county level so you never have to worry about under or over collecting taxes again.

    Address validation and age verification

    ShipCompliant’s address verification tools keep track of Customer Aggregate Volume Limits over time and match the amount of wine shipped to what the state allows. If you ever have questions, our legendary support team is there to help. In tandem with our address validation tools, we offer two different sets of Age Verification tools. You can choose to check all orders, or only the orders where age verification is required.

    State by State rules

    Always up to date so you can plan ahead

    We have a dedicated research team devoted to staying up to date on every compliance law, rule, and regulation. These details are broken down state by state and available for clients to browse what is needed for shipping both onsite and offsite orders direct to consumer. You can easily review what licences are needed before you start shipping to a new location. All of the details, none of the digging.

    State Registrations

    Product Registration Exrpress creates more time in your day

    A step-by-step guide walks you through preparing all forms for state registrations. ShipCompliant pre-populates all of the required fields and supporting documents so all you have to do is print. Product Registration Express (PRE) allows you to submit labels for multiple states at once while respecting brand territory distribution.

    COLA Submissions

    Organize and manage your COLAs digitally

    With ShipCompliant, your entire federal registration workflow can live in one place. Our COLA tools walk you through the entire COLA submission process as well as clone and modify previous submissions. You can even pull in formula information directly from the COLAs online site. And because we’re the only compliance provider out there who has an integration with the TTB, you know that your COLAs are in safe hands.


  • Accurate and up-to-date local tax rates

    Never worry about under or over-paying ever

    Accurate tax rates on every order

    Constantly monitored to ensure compliance

    All too often we hear about businesses caught up in paperwork because they were charging inaccurate tax rates. We calculate exact tax rates down to the city and county level so you never have to worry about under or over collecting taxes again. Our team monitors and updates tax rates at the state and local level to ensure that you can collect the correct tax on every order and aren’t under-paying and get stuck paying the difference.

    Save time and money with our tax tools

    Flexibility for every situation

    We know that your tax situation is unique to you, so we allow you the flexibility to choose how taxes are collected. You can choose to collect state and local taxes based on our researched rates or choose a custom. And with our tax-table integration, instead of entering hundreds of tax rates by hand you can simply choose how you would like to assess taxes and we’ll make sure the rates are accurate for each order based on your rules.

AutoFile

AutoFile is the industry’s first fully-automated solution for remitting all of your compliance paperwork, payments and online filings every month while giving you complete visibility and control into every step of the process. Overcome the hassle of filing and put your reports on cruise control with AutoFile.

LabelVision

LabelVision is the industry’s first trademark research and monitoring tool based on the TTB’s database of over 1.5M approved labels. With powerful visual-search functionality and a clean, intuitive interface you can easily set-up alerts to be notified if competitors are infringing on your brand. Research what labels your competition is planning on releasing and find out ahead of time if you are infringing on a copyrighted brand with LabelVision.

 

Frequently asked questions

What states can I ship to as a retailer?

There are 14 states that are available for Direct to Consumer shipments from retailers. They are: California, Oregon, Wyoming, Nevada, Idaho, New Mexico, North Dakota, Nebraska, Missouri, Louisiana, West Virginia, Virginia, Alsaka, and New Hampshire.

How can ShipCompliant help?

ShipCompliant offers real-time compliance checks for retail to consumer shipments in the 14 states allowed, provides tax rates accurate down to recipient address, and connects to over 100 order management and fulfillment systems to help streamline your workflow.

What are the compliance rules for the states that I can ship to?

Reciporical States: Idaho, Missouri, New Mexico, and California

General requirements that apply to interstate retail shipments also include but are not limited to:
Customer volume limits: all regions but Alaska
Direct shipping permits: Louisiana, Nebraska, Nevada, New Hampshire, North Dakota, Oregon, Virginia, West Virginia and Wyoming
Producer consent: Virginia
Label registration: Virginia, West Virginia
Third party marketing restrictions: Virginia
Direct shipment to dry areas prohibited: Alaska, New Hampshire, West Virginia

Simple pricing based on your shipping volume

LITE

flat fee of
$79/month
  • Sales tax rates / rules
  • Fulfillment management
  • Integration
  • Advertiser channels
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BASIC

starting at
$149/month
  • Sales tax rates / rules
  • Fulfillment management
  • Integration
  • Advertiser channels
  • DTC compliance
  • Reporting
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PROFESSIONAL

starting at
$599/month
  • Sales tax rates / rules
  • Fulfillment management
  • Integration
  • Advertiser channels
  • DTC compliance
  • Reporting
  • DTC AutoFile™
  • LabelVision Lite
  • Wholesale product registrations
  • Wholesale gallonage reporting
  • Wholesale AutoFile™
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Compare features

LITE

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BASIC

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ADVANCED

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PROFESSIONAL

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Tax Rates
Excise tax rates check-mark check-mark check-mark check-mark
State, county and city sales tax rates check-mark check-mark check-mark check-mark
Rooftop level lookups check-mark check-mark check-mark check-mark
Custom tax preference management check-mark check-mark check-mark check-mark
Nexus identification check-mark check-mark check-mark check-mark
Custom premises rates check-mark check-mark check-mark check-mark
Real-time order based tax calculations check-mark check-mark check-mark check-mark
Tax gap analysis check-mark check-mark check-mark
Fulfillment Management
Compliant orders to fulfillment check-mark check-mark check-mark check-mark
Tracking numbers synchronization check-mark check-mark check-mark check-mark
Future Ship Dates check-mark check-mark check-mark check-mark
Club and Daily workflows check-mark check-mark check-mark check-mark
Fulfillment batch management check-mark check-mark check-mark check-mark
Print invoices and packing slips with barcode scanning check-mark check-mark check-mark check-mark
Manage fulfillment exceptions check-mark check-mark check-mark check-mark
16 fulfillment providers check-mark check-mark check-mark check-mark
Automated temperature anaylsis and holds check-mark check-mark check-mark
FedEx Ship Manager Integration check-mark check-mark check-mark
UPS World Ship Integration check-mark check-mark check-mark
Integrations: Fulfillment
Inventory synchronization check-mark check-mark check-mark check-mark
Tracking numbers automatically sent back check-mark check-mark check-mark check-mark
Future ship date management check-mark check-mark check-mark check-mark
Multiple fulfillment/ inventory allocation support check-mark check-mark check-mark check-mark
Integrations: 3rd Party Marketing
Connect with certified advertisers check-mark check-mark check-mark check-mark
Select which products to make available check-mark check-mark check-mark check-mark
Payments directly to your bank account check-mark check-mark check-mark check-mark
Use shipping preferences and licenses from your account check-mark check-mark check-mark
Orders aggregated with direct orders for reports and volume limits check-mark check-mark check-mark
Integrations: Order Systems
eCommerce integrations check-mark check-mark check-mark
POS integrations check-mark check-mark check-mark
Integrations: API Access
Custom API Integrations check-mark check-mark check-mark
Calls Available: check-mark check-mark check-mark
Compliance Checks check-mark check-mark check-mark
Address Validation check-mark check-mark check-mark
Age Verification check-mark check-mark check-mark
Release to Fulfillment check-mark check-mark check-mark
Legacy Order Commit check-mark check-mark check-mark
Order Status Sync check-mark check-mark check-mark
Fulfillment Status Sync check-mark check-mark check-mark
Add Product check-mark check-mark check-mark
Add Brand check-mark check-mark check-mark
Get Product check-mark check-mark check-mark
Get Brand check-mark check-mark check-mark
Search Sales Orders check-mark check-mark check-mark
Void Sales Orders check-mark check-mark check-mark
Update Sales Orders check-mark check-mark check-mark
Set Fulfillment Exceptions check-mark check-mark check-mark
Set Inventory check-mark check-mark check-mark
Get Inventory check-mark check-mark check-mark
Clear Fulfillment Exceptions check-mark check-mark check-mark
Get State Availability check-mark check-mark check-mark
Check MarketPlace order check-mark check-mark check-mark
Save Legacy Orders check-mark check-mark check-mark
Update Shipment Status check-mark check-mark check-mark
DTC Compliance: Rules Database
1,600 rules in 50 states plus Distric of Columbia check-mark check-mark check-mark check-mark
Up to date with latest regulatory changes check-mark check-mark check-mark check-mark
Rules include:
Direct shipping license requirements check-mark check-mark check-mark check-mark
Aggregate Volume Limit check-mark check-mark check-mark check-mark
Customer Volume Limits check-mark check-mark check-mark check-mark
Household Volume Limits check-mark check-mark check-mark check-mark
Per Shipment Limits check-mark check-mark check-mark check-mark
Age verification requirements check-mark check-mark check-mark check-mark
Not of own production rules check-mark check-mark check-mark check-mark
Shipping label requirements check-mark check-mark check-mark check-mark
Brand and product registration requirements check-mark check-mark check-mark check-mark
Reporting requirements check-mark check-mark check-mark check-mark
Solicitation restrictions check-mark check-mark check-mark check-mark
Carrier and fulfillment house restrictions check-mark check-mark check-mark check-mark
Third party marketing restrictions check-mark check-mark check-mark check-mark
Sales, excise, markup tax, direct shipping and reporting rules check-mark check-mark check-mark check-mark
DTC Compliance: Address Validation
Rooftop-level address validation check-mark check-mark check-mark check-mark
Automatic County detection check-mark check-mark check-mark check-mark
Automatic Zip+4 detection check-mark check-mark check-mark check-mark
Residential/Business Delivery Indicator check-mark check-mark check-mark check-mark
USPS Standardization check-mark check-mark check-mark check-mark
Address suggestions check-mark check-mark check-mark check-mark
Household detection check-mark check-mark check-mark check-mark
Address overrides check-mark check-mark check-mark check-mark
DTC Compliance: COLA Submission Tool
Streamlined, single page UI check-mark check-mark check-mark
Application verification steps reduce rejections check-mark check-mark check-mark
Send reviewer checklist check-mark check-mark check-mark
Start and stop applications check-mark check-mark check-mark
COLA status synchronized from TTB check-mark
DTC Compliance: Data Analysis
Sales per state check-mark check-mark check-mark
Sales per channel check-mark check-mark check-mark
Sales compared to industry aggregate check-mark check-mark check-mark
Sales by product check-mark check-mark check-mark
DTC Compliance: Compliance Checks
Real-time compliance checks across all order channels check-mark check-mark check-mark check-mark
Online age verification checks check-mark check-mark check-mark check-mark
Age verification overrides (for IDs verified in person) check-mark check-mark check-mark check-mark
DTC Compliance: Direct Registrations
Lists of products/labels requiring registrations check-mark check-mark check-mark
Pre-populated product/label registrations check-mark check-mark check-mark
Renewal reminders check-mark check-mark check-mark
Online registration submission for 10+ states via PRO check-mark check-mark check-mark
Direct to consumer product packet generation check-mark
Wholesale product packet generation check-mark
Distributor management check-mark
Territory Management check-mark
DTC Compliance: Direct Shipping Alerts
Configurable per user check-mark check-mark check-mark
Customize topics, priority, and frequency check-mark check-mark check-mark
License expiring check-mark check-mark check-mark
Package delivery attempts check-mark check-mark check-mark
Brand registration expiration check-mark check-mark check-mark
Reports due alert check-mark check-mark check-mark
Report changes check-mark check-mark check-mark
New COLA approval check-mark check-mark check-mark
COLA expiring check-mark check-mark check-mark
Fulfillment exceptions check-mark check-mark check-mark
Shipments ready for fulfillment check-mark check-mark check-mark
DTC Compliance: Report Generation
Customizable reporting frequencies check-mark check-mark check-mark
Select order statuses to include in reports check-mark check-mark check-mark
Auto-populated, fully completed reports check-mark check-mark check-mark
Accounting reconciliation check-mark check-mark check-mark
Electronic Signature Management check-mark check-mark check-mark
Filing instructions check-mark check-mark check-mark
Intelligent “FileRight” error detection and resolution check-mark check-mark check-mark
Email report submission check-mark check-mark check-mark
Online report submissio with secure username and password storage check-mark check-mark check-mark
DTC Compliance: Order Management
Manual order entry check-mark check-mark check-mark
Flat file order import check-mark check-mark check-mark
API Order entry check-mark check-mark check-mark
Search Orders check-mark check-mark check-mark
Edit Orders check-mark check-mark check-mark
Print Invoices check-mark check-mark check-mark
Manage Tags check-mark check-mark check-mark
Manage Fulfillment Locations and Fulfillment Accounts check-mark check-mark check-mark
Release orders to fulfillment check-mark check-mark check-mark
Order Analytics check-mark check-mark check-mark
DTC Compliance: Super Supplier
Manage multiple suppliers in same organization check-mark
Report separately or aggregated check-mark
Run compliance checks separately or aggregated check-mark
Manage licenses separately or aggregated check-mark
DTC Compliance: Auto File Tax Reports and Payments
Reports submitted via ShipCompliant check-mark check-mark
Taxes paid via ShipCompliant check-mark check-mark
Activity log and payment history check-mark check-mark
AutoFileTM dashboard with action alerts check-mark check-mark
Email notifications and action alerts check-mark check-mark