HAL Access Expands! ShipCompliant and Wineshipping Partner to Offer FedEx Hold-At-Locations (HAL) at Fulfillment Level

ShipCompliant by Sovos and Wineshipping announce a new integration to support FedEx Hold-at-Location availability. This addition of the fulfillment side of the HAL integration makes these HAL delivery options more accessible to wineries to offer to their customers, no matter the method of fulfillment.

With consumers expecting speed and convenience for their deliveries, FedEx HAL is an alternative delivery option to pick up their packages at a convenient time and location rather than have it shipped to their home or office.

HAL offers wineries’ customers more than 12,500 locations nationwide from which to pick up their wine shipments any time it’s convenient for them, offering a long-awaited solution to frustrating failed delivery attempts and expensive returns. This service ultimately gives consumers a better wine delivery experience, saving time and money.

Wineshipping and ShipCompliant have partnered to provide a seamless integration that can receive the Hold-at-Location selection from a HAL-enabled front-end system, like ecommerce or point-of-sale, directly into Wineshipping’s state of the art system via a customized API with ShipCompliant. This allows Wineshipping to generate a unique HAL-encoded label to create a new level of integrated efficiency through the delivery network, ensuring confidence of being in compliance with the complex direct-to-consumer wine shipping regulations.

“At Wineshipping, we are focused on creating best in class shipping solutions, and FedEx Hold at Locations is one of those services. We are excited to work with ShipCompliant by Sovos in bringing a compliant FedEx HAL program to our clients,” said Ravi Ramakrishnan, chief technology officer, Wineshipping.

Larry Cormier, general manager at ShipCompliant by Sovos, said, “The delivery experience is crucial to customer satisfaction and retention—and revenue growth—for ShipCompliant’s DtC customers. Partnering with Wineshipping and FedEx to seamlessly integrate HAL into the fulfillment end of the order process is an innovative win-win-win for our partners and clients and their customers.”

 

Request a demo of ShipCompliant, or discover how ShipCompliant gives wineries control over DtC compliance.

2 Comments

  1. KRYS WULFF

    Are these facilities temperature controlled if a customer does not pickup the wine immediately upon delivery?

    Reply
    • Alex Koral

      Hi Krys,

      Thanks for the question. These facilities are indeed temperature controlled, so your wine should stay safe until the consumer is ready to pick it up. This is one of the key benefits of using HAL, that wine will not have to spend all day potentially boiling or freezing on a delivery truck.

      Reply

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