ShipCompliant by Sovos today announced support of what will become a new industry standard: shipping wine directly to FedEx Hold-at-Locations (HAL).
With consumers expecting speed and convenience for their deliveries, and wine having many compliance requirements, FedEx HAL is an alternative delivery option for winery customers who prefer not to have packages shipped to their home or work addresses. HAL offers wineries’ customers more than 11,000 locations nationwide from which to pick up their wine shipments any time it’s convenient for them, offering a solution to failed delivery attempts and returns that can otherwise occur. This service ultimately gives customers a better wine delivery experience, and saves time and money.
Commerce7 and ShipCompliant by Sovos have partnered to populate HAL options at website checkout. This allows wineries to provide a new level of delivery experience for their customers with confidence that they are in compliance with the complex direct-to-consumer wine shipping regulations.
“At Commerce7, we are focused on creating better customer experiences, and FedEx Hold at Locations is one of those experiences. We are excited to work with ShipCompliant by Sovos in bringing a compliant FedEx HAL program to our clients,” said Andrew Kamphuis, president, Commerce7.
Larry Cormier, general manager at ShipCompliant by Sovos, said, “The delivery experience is key to customer retention and revenue growth for ShipCompliant’s DtC customers. Partnering with Commerce7 and FedEx to seamlessly integrate HAL into the order processes is a perfect example of our commitment to innovation and customer success.”
This functionality is open to any integrated, front-end partner of Sovos’ ShipCompliant platform.