We know that you work hard to create an incredible in-person experience for your customers. It’s what you do best. Wine is a luxury product and, therefore, should be accompanied by a luxury experience.
The challenge occurs when you have a direct-shipping program that involves several channels working together to sell your product. It requires coordination, care, and sophistication.
Which is why we’ve put together a webinar with the Hall Wines team to provide insight into strategies for improving your customer experience throughout the entire customer journey.
Watch the webinar to:
- Understand the reality of new customer expectations
- Hear strategies for ways to bridge the gap from tasting room to table
- Understand solutions to improve delivery and increase customer loyalty
- Sam Straka, Direct Product Manager, ShipCompliant
- Jeff Zappelli, Director of Membership, HALL & WALT Wines
- Emily Harrison, Director of Marketing, HALL & WALT Wines